Terms of Service

OVERVIEW
This website is operated by LUNAWIN Crystal. Throughout the site, the terms “we”, “us” and “our” refer to LUNAWIN Crystal. By visiting our site and/or purchasing something from us, you are engaging in our “Service” and agree to comply with the terms and conditions below (“Terms of Service”, “Terms”). These Terms apply to all site visitors, including without limitation browsers, vendors, customers, merchants, and content contributors.

Please read these Terms carefully before using our website. If you do not agree to these Terms, you may not access the site or use our Services. Your continued use of the site after any changes to these Terms constitutes acceptance of those changes.

Our store is powered by Shopify Inc., which provides the online e-commerce platform enabling us to sell products and Services to you.

1. Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your place of residence, or that you have given consent for any minor dependents to use this site under your responsibility.
You may not use our products for any unlawful or unauthorized purpose. You must not transmit any destructive code, worms, or viruses. A breach of any Terms may result in the immediate suspension of your access.

2. General Conditions

We reserve the right to refuse Service to anyone, for any reason, at any time.
You understand that your content (excluding credit card details) may be transferred unencrypted and adapted to meet technical requirements across networks. Credit card information is always encrypted during transfer.
You agree not to duplicate, sell, or exploit any portion of the Service without express written permission from us.

3. Accuracy of Information

We strive to keep information on this site accurate, but we cannot guarantee that all content is complete, reliable, or current. Any reliance on the site’s material is at your own risk. This site may include historical information that is provided for reference only.

4. Modifications to Service and Prices

Prices for our products may change without prior notice.
We reserve the right to modify or discontinue any product or Service at any time without liability.

5. Products and Services

Some products or Services may be available only online and in limited quantities. Returns and exchanges are subject to our Refund Policy.
We make every effort to display product images and colors accurately, but cannot guarantee exact color matching across all devices.
We may limit sales to particular individuals, regions, or jurisdictions at our discretion. All product descriptions and pricing are subject to change without notice.

6. Billing and Account Information

We may refuse any order placed with us. Limits may be applied on a per-person, per-household, or per-order basis. In case of modification or cancellation, we may contact you using the details you provided.
You agree to provide accurate, up-to-date information for all purchases, including billing and shipping details.

7. Third-Party Tools and Links

We may provide access to third-party tools “as is” and “as available” without any endorsement or warranties. Any use of such tools is entirely at your own risk.
Our site may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these third parties and will not be liable for any damages related to your use of them.

8. User Content

If you submit comments, ideas, feedback, or creative proposals, you agree that we may use them freely without obligation to maintain confidentiality, provide compensation, or respond.
You are responsible for the content you share and must not infringe on third-party rights or upload unlawful, abusive, or harmful material.

9. Personal Information

Your submission of personal data is governed by our Privacy Policy.

10. Errors and Omissions

At times, information on our site may contain errors in pricing, product descriptions, shipping charges, or availability. We reserve the right to correct such errors and update or cancel orders when necessary, without prior notice.

11. Prohibited Uses

In addition to other restrictions stated here, you must not use the site or its content:

  • for any unlawful purpose,

  • to violate intellectual property rights,

  • to spread malicious code,

  • to harass, abuse, or discriminate,

  • to mislead or defraud,

  • or to interfere with site security.

We may terminate your use of the Service for violations of these restrictions.

12. Disclaimer of Warranties & Limitation of Liability

The Service and products are provided “as is” and “as available” without warranties of any kind. We do not guarantee that use of the Service will be uninterrupted, secure, or error-free.
To the fullest extent permitted by law, LUNAWIN shall not be liable for any damages, including but not limited to loss of profits, data, or other consequential damages.

13. Indemnification

You agree to indemnify and hold harmless LUNAWIN, its affiliates, and partners from any claims arising out of your breach of these Terms or violation of laws or third-party rights.

14. Severability

If any part of these Terms is found unlawful or unenforceable, that portion shall be severed, and the remainder shall remain enforceable.

15. Termination

These Terms remain effective unless terminated by you or us. You may end your agreement by ceasing to use our site. We may suspend or terminate access at any time if we believe you have violated these Terms.

16. Entire Agreement

These Terms, along with any posted policies, constitute the entire agreement between you and LUNAWIN and supersede prior agreements.

17. Governing Law

These Terms are governed by the laws of the jurisdiction in which LUNAWIN operates, without regard to conflict of law principles.

18. Changes to Terms

We may revise these Terms at any time by posting updates on this page. It is your responsibility to check periodically for changes. Your continued use of the site following changes constitutes acceptance.